Muse AI account: SMS login and email rebinding

Read this first

Step 1: open the SMS link and copy the login email

The delivery may be a login email plus a verification page, or a temporary mailbox with credentials. Follow the order instructions to obtain the code.

• Switch to a stable US IP first, then open the SMS link or page in an incognito browser window.
• When the page shows "Checking private link", wait a few seconds; if it stalls, click Try again or refresh.
• The address under "Your temporary email" is the Muse login email — copy it. The PASSWORD on the page is not needed.
• Keep the page open to read the 6-digit code from Meta.
• The expiry time of the temporary mailbox is shown at the bottom; finish the rebinding promptly.

Step 2: sign in to Muse

1. Confirm the US IP

   Enable global proxy, confirm a stable US IP and check its reputation. An unstable IP often means no code or a failed login.

2. Open Muse in incognito

   Open the Muse website in an incognito window. If another Muse account is signed in on this device, sign out first.

3. Enter the login email

   Choose email sign-in, paste the login email you copied and request a code. Paste only the address, without spaces or links.

4. Read the code

   Find the latest Meta email in the SMS page inbox — the six digits are the code. If nothing arrives, wait and refresh, or switch to a computer.

5. Enter the code

   Enter the code in Muse to sign in. Then check that the quota matches the product; if not, contact after-sales before doing anything else.

Step 3: bind your own email (required)

Add and verify the new email first, then delete the old temporary one. The new address must never have registered or attempted to sign in to Muse, or it will be rejected as already in use.

1. Open settings

   After signing in, open the bottom-left menu and choose "Settings".

2. Open the Meta account

   Under "General", click "Meta account" to open the Meta account centre.

3. Open contact info

   In the account centre, click the row showing the current email, then click the email under "Default contact info".

4. Add contact info

   Click "Add or edit contact info", choose "Add new contact info", then "Add email".

5. Enter your email

   Enter an address you use long-term and have never used with Muse — a normal Gmail or Hotmail works — then click Next.

6. Enter the code sent to your email

   Check your own inbox for the code and enter it. The code goes to the new email, not the SMS page.

Step 4: delete the old temporary email

1. Select the old email

   Return to Contact info, confirm the new email is listed, then click the old temporary address.

2. Delete this email

   Click "Delete email". Delete only the old email — not the account, and not the new address you just added.

3. Confirm

   Click "Delete" to confirm. From then on, sign in to Muse with your own email.

FAQ

The most common issues during first login and rebinding.

It shows "waitlist" or lands in another account

This usually means you signed in with the order email, or an old account is still active on the device. Sign out, then use an incognito window and the correct Muse login email. Do not register again or buy a second time.

No code arrives, or the code is rejected

Check the email entered in Muse, then the network and IP reputation, switching to a stable US IP if needed. Wait and refresh the SMS page, use only the newest email's code, and avoid repeatedly requesting new codes.

The SMS page keeps showing "Checking private link"

Wait a few seconds, then click Try again or refresh, or try another browser or a computer. If it still will not open, contact after-sales from the original order.

Binding a new email says it is already in use

That address has signed in to or registered with Muse. Use an address that has never been used with Muse.

Warranty and after-sales

• First login only: if SMS verification fails, sign-in fails, or the delivered quota does not match the product, report it within 24 hours of delivery through the original order or support, with the order number and screenshots (mask codes and passwords).
• Virtual accounts are non-returnable once delivered. Failing to rebind within 24 hours, or a temporary mailbox expiring and blocking SMS verification, is outside warranty.
• Follow Muse's official rules. Bans caused by misuse are outside warranty.