ChatGPT manual top-up: submitting your Session safely

Before ordering

A manual top-up is applied to your own ChatGPT account. The order email is only used for contact and order lookup — it is not the account being topped up.

• Card channel: only possible while the account has no active membership; existing memberships must expire first.
• iOS channel: it can overwrite an existing subscription, but remaining days are not stacked.
• If you are unsure whether your plan or channel applies, ask support before ordering.

What is a Session, and is it safe?

A Session is the sign-in credential for the ChatGPT website. Our team needs it to complete this top-up. It grants access to your account, so please note:

• Submit it only on the paid order page or a dedicated entry confirmed by support. Never send it in support chat, groups or after-sales notes.
• Check the account email parsed from it before submitting, confirm it is the account to top up, and tick the authorisation box.
• It is used only for this order. After processing, sign out of devices and change your password. See the Privacy policy for retention and deletion.
• We never ask for your account password or full cookies.

Submission steps

1. Open the order after paying

   After payment, open this order and follow the prompt to prepare the top-up details.

2. Sign in to the account to top up

   In the same browser, sign in to chatgpt.com and confirm it is the right account.

3. Open the session page

   Open the page described in the order, or go directly to chatgpt.com/api/auth/session. A long block of text is normal.

4. Copy everything

   Press Ctrl+A (⌘+A on Mac) and copy from the opening { to the closing }. Do not copy only accessToken or sessionToken.

5. Paste and verify the account

   Return to the order page or the dedicated entry confirmed by support, paste the full content and check that the email shown matches the account. If there is no dedicated entry, contact support first — never post credentials in public chats.

6. Confirm and submit

   Tick the required verification and authorisation boxes, then submit.

After submitting

The order first shows "Paid · awaiting delivery" and changes to "Completed" once processed. With complete details, processing usually starts within an hour during working hours; evening orders are prioritised the next day.

If the details are reported as expired or unusable, fetch them again as instructed and resubmit. Once it shows completed, sign in to ChatGPT and check the membership.

FAQ

The most common questions before and after a top-up.

It says the format is wrong or the account cannot be verified

This usually means the copy was incomplete. Go back to the session page, select all again and make sure the content starts with { and ends with }, without extra spaces or text.

The session page shows very little content

This usually means the browser is not signed in to ChatGPT, or is signed in to a different account. Sign in to the correct account in the same browser and reopen the page.

The membership did not activate

Sign out of ChatGPT and sign back in. If it still does not work, do not pay again outside this site — request after-sales on the original order.

Warranty and after-sales

• 30-day subscription warranty: if the subscription drops within 30 days, contact support and the remaining days are handled.
• Account bans are not covered; the risk of a ban rests with the user.
• A top-up that has not yet been completed can be fully refunded on the original order.